Frequently asked
questions.
What clients ask us before they engage — about the matters we manage, portfolio capability, coordination, tracking and confidentiality.
What types of legal matters do you manage?
Legal notices and pre-litigation, arbitration and conciliation, matters under the Negotiable Instruments Act, SARFAESI and secured asset legal support, civil suits and execution proceedings, Lok Adalat and resolution support, and end-to-end litigation management.
Can you manage high-volume legal portfolios?
Yes. Our processes are built around portfolios rather than individual matters, with centralised allocation, defined ownership for every matter and reporting at portfolio level.
How do you coordinate matters across multiple locations?
Matters are allocated to advocates in the relevant jurisdiction and managed centrally, so ownership, timelines and reporting stay consistent wherever a matter is heard.
How is case progress tracked and reported?
Every matter carries a defined status, next action and owner. Progress is recorded through the legal lifecycle and reported to the client on an agreed cycle through management information.
How is confidential information handled?
Client, customer and matter information is handled under written confidentiality obligations, with access controlled on a need-to-know basis and a case-level audit trail.
What does client onboarding involve?
A scoping discussion, a written engagement setting out scope, service levels and data protection terms, an agreed data transfer process, and a defined escalation and reporting structure before matters are allocated.
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